SHIPPING & DELIVERY

SEXY REVOLUTION DISTRIBUTES VIA SAPO SPEED SERVICES OR VIA DSV COURIERS STRAIGHT TO YOUR DOOR. POST OFFICE ORDERS MAY TAKE UP TO 5 WORKING DAYS TO REACH THE DESIGNATED POST OFFICE ADDRESS, WHEREBY YOU WILL BE NOTIFIED VIA SMS ON ADVENT. FOR MORE DETAILS ON EXACT DOOR TO DOOR DISTRIBUTION PLEASE READ THE BELOW.

ORDERS PAID AFORE 10H00 (MONDAY TO THURSDAY)

Orders paid and reflecting in our bank account afore 10h00 (Monday to Thursday) form part of our 14h30 courier amassment and will be dispatched and distributed within a circadian distribution period for all areas which form part of major cities. If you are situated in an area that is listed as an outlying or remote area with the courier company, your order will take adscititious working days for distribution.

ORDERS PAID AFORE 10H00 (FRIDAY)
Orders paid and reflecting in our bank account afore 10h00 on a Friday will compose part of Friday’s 14h30 courier pick up. Orders shipped out on Friday afternoons will only be distributed on a Monday for main lying areas, due to the shutdown of our courier company over weekends. Outlying areas can expect their orders to arrive on Tuesday or Wednesday. 

ORDERS PAID WITH ELECTRONIC FUNDS TRANSFER (EFT) PAYMENTS MAY TAKE A SUPPLEMENTAL 2 TO 3 DAYS TO BE DISTRIBUTED
Due to the incrementation of fraudulent payments, orders paid made through EFT may take 2 to 3 days to process depending on the time taken for the transaction to reflect as ‘prosperously paid’ in the Sexy Revolution bank account. For our aegis and yours, no orders will be dispatched prior to a payment reflecting as prosperous in the Sexy Revolution bank account. For further info on EFT Payment, please view our “Payment Options” page.

IF YOU WOULD LIKE TO CHANGE YOUR DELIVERY DETAILS
In the event that you would like to change your delivery details or reroute your parcel, we ask that you contact the Adult Worlds Client Concierge team (orders@adultworld.co.za; 021 933 2006) to notify them of your request so that they may action this as soon as possible.


IF OUR COURIER COMPANY CANNOT REACH YOU ON THE CONTACT NUMBER STIPULATED

In the event that our courier company is unable to reach you at your provided delivery address or on your supplied contact number, they will try and deliver your parcel to you again on the next day’s delivery run. Should this still prove to be unsuccessful, they will return your parcel to the Courier Head office, where our courier relationship manager will try and contact you to arrange for an alternative delivery time/address. In the event that this is unsuccessful, your parcel will then be returned to the Sexy Revolution Head office, where we will endeavor to get hold of you.
In addition, our courier company is unable to notify you of exactly when your delivery will take place and as such, it is imperative to provide us with a delivery address where you will most likely be during office/day hours as well as a contact number. For your security and ours, we ask that you sign the waybill presented to you by the courier agent, in order to acknowledge that you have received your package safely. 

DELIVERY AND YOUR DISCRETION
With regards to discretion, Sexy Revolution acknowledges the needs for privacy and security. All orders are beautifully packaged in one our exclusive Sexy Revolution gift boxes and are placed in a courier bag – completely non-transparent. The waybill attached only reflects your order number and makes no reference to the contents of your package. Our courier company is well-versed in discretion and confidentiality and maintaining professionalism at all times. 

HOW TO TRACK YOUR ORDER
Our online results give you real-time, detailed progress as your shipment speeds through the courier network. Registered customers, who have created an account can click here to view your order. Guest customers, who have not registered an account or created a login can click here to view the status of your order. To track your order via the DSV Couriers website, using the DSV Couriers Waybill number which you would have received via email, click here to view the status of your order.